RE: Anybody Canceling Trips Because Of Fuel Prices?
I think we're all still in a state of shock because the price of fuel has jumped so high in such a short time in '08 -- I'm trying to be optimistic by thinking that it'll bottom out at some point (hopefully sooner than later), at which point by then we'll be so accustomed to paying the higher prices and having accepted it, that we'll just continue to have fun. Really, what other choice do we have. As painful as it is at the pump, I'm still trying like heck to keep a smile on my face.
RE: Anybody Canceling Trips Because Of Fuel Prices?
Everyone's going to feel the pain--even those who have been financially responsible their whole life. I think we are in for a world of hurt and our country's future is scary. It doesn't seem like we'll ever regain the living standard we're loosing/lost.
Of course our present standard of living has been only in the past fifty years.
Ask your grand parents what type of classA that they owned, ask them how many opportunities they had to travel out of country on holiday.
I am old enough to remember when the ordinary worker was hard pressed to keep food on the table, let alone live a luxurious life with fancy homes and expensive toys.
I think we are really only returning to a more normal division between the social strata in our countries, a line that has become blurred in recent years.Huh? What pain?
I've planned my life by paying my way as I went. I don't know where everyone's having hard times in your post, but I'm doing fine. I've worked hard and saved since I was 22 years old. I'm now 56 years old.
I have no advanced education, just high school. Why am I doing so well, and some are complaining? No one is owed an RV and a thousand dollars a week.
RE: Dealer Won't Help with Mechanical Problem/New Purchase
Glad it all worked out for you.
Maybe you should edit the post title from
"Dealer won't help with mechanical problem/New purchase"
to something else...
...maybe
"After I went all ballistic about my new rv's electrical problems, the dealership sent out a tech and everything is working fine. What a nice dealership."
Sorry, I'm generally not so tough on the nubes
RE: Dealer Won't Help with Mechanical Problem/New Purchase
As I posted last evening, the dealer's service guy was out there late afternoon yesterday. As it turns out, three of the breakers were bad. He phoned me this morning to inform me of this and that he fixed the problem.
Thanks to everyone who responded to my post:)!!
Asheville, NC Camping
My folks live in Asheville, North Carolina and the western NC mountains are chock-full of camping & campgrounds. Can somebody recommend some fun campgrounds with cabin rentals? We have limited supplies, as we fly down there with the shirts on our backs, and we're just looking to enjoy an overnight of camping.
We're day-trippers at Jellystone Park in Marion because they have a fantastic water slide for the kids, but we'd like to explore elsewhere this summer for a change of pace.
RE: Dealer Won't Help with Mechanical Problem/New Purchase
Okay, so I guess I'm not a goooooooood buyer, or an experienced RVVVVVVVVVV'er, for that matter, so forgive me. Yes, I am a first-timer (as I'm sure you've all gathered). So for all of you who really let me have it, please give me a break. I'm only human and don't mean any harm. And for all of those who went to bat for me, thanks.
I'm not looking for sympathy and didn't think I was moaning & groaning. Like I said, this is the first time for me, and to me it's more of a vacation home purchase than a new automobile, so you're right, I did not think to look under the hood. As a matter of fact, I knew nothing of the whole process until I went to the dealer for my walk-through. Yes, I admit, I did not do my research. I never knew this forum existed until yesterday, and what an education it's been.
So here's where I guess I went wrong: (please, no stone-throwing, I took seriously what everyone had to say and appreciate it all, believe me):
I went to the dealer for the walk-through. I am almost positive that the TT was running on BATTERY ONLY because I remember the microwave was not flashing as if it were on. Didn't even realize this was probably so until I read all the blogs tonite. If the electric were on, wouldn't the microwave have been flashing in clock mode??? This was something I did not think about; I just assumed that everything was fine because the lights were working.
Okay, so then they deliver it to the campground, and I am present there for the delivery. However, the electricity is not hooked up yet at the campground because it is mid-April and the CG is not open yet. AGain, didn't dawn on me, I guess. Okay, okay.
So I go up last weekend to open it up,..., then come to find that the electricity on the right side of TT is not working and the water is not running hot. So I do not know if the electric at the CG is faulty or it's the camper itself.
Now I'm panicking because the TT is brand new and I've been looking forward to this since Christmas, and yes, I guess I did expect everything to be working. And yes, I sure do expect a dealer to stand behind their product, especially if I am dropping thousands of dollars on said product. Good customer service breeds repeat customers.
A lot of you have said that it is my responsibility to take it back to the dealer for service, and upon reflection, I will agree that in the future, that is my responsibility. But I still believe that as a dealer, they should at least as a first-time courtesy for a brand new product, make a "house" call (since it is so close and already set up). Good service goes a long way.
I am glad to tell you that somebody was up there from service late this afternoon. I will call tomorrow and find out what the problem was and post an update. I'm guessing they didn't call because it was late day.
Thanks for all of your input !! And for those of you who think I'm whining, this is a learning process, so please bear with me. And I really do appreciate everyone's comments.
RE: Dealer Won't Help with Mechanical Problem/New Purchase
LOl, if you were a gooooood buyer, you would have done a walk thru, err called a PDI in rving, and you would have found the problems. You apparently are expecting superior service and yet you did not do the very basic things one does when buying anything. Now you expect a dealer, who makes a living selling rvs to unsuspecting buyers, expend more of his take home money cause you did not do the very thing that everyone should do when buying anything.
Would you buy a car without rasing the hood to see if it has an engine or drive it to see if it moves?
You goofed, you r gonna have to pay for it. Like it or not.
WTTCS, you were correct the first time. It's a walk-through, not a PDI.
A PDI (Pre-Delivery Inspection) is just that. The inspection that the service department does prior to delivery to the customer. The process where the customer is shown that all of the systems work, is called the Walk-Through.
And, I still don't understand why you and others are making the customer out to be the one that did the wrong thing. Let's see.....
Customer buy's an RV and included in the deal is the delivery to the campground. Customer does Walk-Through and all systems seem to be working fine. Water comes out from the hot-water side and since the dealer and customer aren't going to wait the 20 minutes to see if the water get's hot, they assume it's working and if the mechanic prepped the coach properly, it should very well be working.
Coach is plugged into power and all appliances work and 110 volt accessories operate as well. Customer and dealer do not have or use a voltage indicator to check each and every outlet (like the mechanic should have) so they assume they work.
Customer pays for RV, dealer has profit in their pocket and a defective product is handed over to the customer.
Please tell me how the customer did anything wrong here!?
Yeah, when you buy a car, you do look under the hood and see the motor but it isn't until you get home and/or drive the car that you then find out that that new motor may have problems so your analogy about buying a car vs a trailer is ridiculous!!
Apparently, I can sell a piece of ****** to some here and they would have no problem taking possesion of a defective product and sluff it off as something covered under warranty when in fact warranty has nothing to do with the pre-existing conditions that were overlooked by an incompetent dealer/service department.
I just don't get it.
I am finished here. (Now there's a first!! :B )
Speaking from a lot of experience, a majority of new cars sell without the motor ever being looked at. Many times still true a couple of years after the delivery.
RE: Dealer Won't Help with Mechanical Problem/New Purchase
LOl, if you were a gooooood buyer, you would have done a walk thru, err called a PDI in rving, and you would have found the problems. You apparently are expecting superior service and yet you did not do the very basic things one does when buying anything. Now you expect a dealer, who makes a living selling rvs to unsuspecting buyers, expend more of his take home money cause you did not do the very thing that everyone should do when buying anything.
Would you buy a car without rasing the hood to see if it has an engine or drive it to see if it moves?
You goofed, you r gonna have to pay for it. Like it or not.
WTTCS, you were correct the first time. It's a walk-through, not a PDI.
A PDI (Pre-Delivery Inspection) is just that. The inspection that the service department does prior to delivery to the customer. The process where the customer is shown that all of the systems work, is called the Walk-Through.
And, I still don't understand why you and others are making the customer out to be the one that did the wrong thing. Let's see.....
Customer buy's an RV and included in the deal is the delivery to the campground. Customer does Walk-Through and all systems seem to be working fine. Water comes out from the hot-water side and since the dealer and customer aren't going to wait the 20 minutes to see if the water get's hot, they assume it's working and if the mechanic prepped the coach properly, it should very well be working.
Coach is plugged into power and all appliances work and 110 volt accessories operate as well. Customer and dealer do not have or use a voltage indicator to check each and every outlet (like the mechanic should have) so they assume they work.
Customer pays for RV, dealer has profit in their pocket and a defective product is handed over to the customer.
Please tell me how the customer did anything wrong here!?
Yeah, when you buy a car, you do look under the hood and see the motor but it isn't until you get home and/or drive the car that you then find out that that new motor may have problems so your analogy about buying a car vs a trailer is ridiculous!!
Apparently, I can sell a piece of ****** to some here and they would have no problem taking possesion of a defective product and sluff it off as something covered under warranty when in fact warranty has nothing to do with the pre-existing conditions that were overlooked by an incompetent dealer/service department.
I just don't get it.
I am finished here. (Now there's a first!! :B )
Speaking from a lot of experience, a majority of new cars sell without the motor ever being looked at. Many times still true a couple of years after the delivery.
RE: Dealer Won't Help with Mechanical Problem/New Purchase
"Me thinks you can fix it yourself. First calm down and quite whinning. Stop focusing on the dealer"
IMO, you are so right. You gave up the warranty when you placed yourself in a position where you cannot or wont take it to the dealer.
If I were in your shoes, and I could not fix it myself, I would simply call a mobile repair man and have it fixed.
How can you enjoy it , if you moan and groan about it every time you try to use it?
RE: Dealer Won't Help with Mechanical Problem/New Purchase
It was delivered by the dealer in this condition; however, the electric wasn't turned on at the campground at the time, so we were not aware of the problem. Now the dealer wants to charge to haul it back -- it's brand new, stand behind your product, wouldn't you say? AT least help me out initially.
RE: Dealer Won't Help with Mechanical Problem/New Purchase
Thanks for the advice -- here's the situation I've found so far:
No breakers are tripped. The voltage was tested outside service, it had 120 volts coming from outside; all other outlets in the camper had 120 volts coming in; the microwave and GFI are separate breakers, neither are working, and neither breaker is tripped.
GFI outlet is first in a series of three outlets; GFI outlet will not re-set at outlet.
Help !:?
Dealer Won't Help with Mechanical Problem/New Purchase
I recently purchased a brand new travel trailer from an RV dealer. They just delivered it to the campground two weeks ago. Upon setting up the other day, the electrical on the whole right side of the trailer is not working, i.e., electrical outlets, no power at all. Also, we cannot get the water heater working -- water is coming out cold only.
I contacted the dealer, since it is brand new, never used, and under warranty. I was advised by the manager of the dealership that I would have to pay $150 to have it hauled back to their dealership to have it looked at and fixed. He also blames rising gas costs as the reason for their refusal to help me.
Mind you, the dealer is located approximately 35 miles from the campground. All I want is my trailer up and running and in perfect condition, as it is brand new, 2008. They sold it to me brand new, and they should honor that and stand behind their product.
Things are tough all over, but I still have to travel to my job every day using my gasoline, and still deliver the utmost in customer satisfaction to my clients. That is how you stay in business. What gives them the right to skimp on customer service because of rising fuel costs? You would think that with these especially hard times, the dealers would be pushing the customer service, given that customers have a choice of returning or not, which I will not be.
Is this an issue I should be taking up with travel trailer company, or the dealer that I purchased it from?
